Refund Policy - JivanSathiIndia.com

Effective Date: 1st april 2025

At JivanSathiIndia.com, we strive to provide the best matchmaking experience for our users. Please read our refund policy carefully before purchasing any subscription or premium services.

1. Eligibility for Refund

Refunds are only applicable under the following conditions:

• If you have been charged incorrectly due to a billing error.

• If you experience technical issues preventing you from using our premium services (after verification by our support team).

• If you cancel your subscription within 24 hours of purchase and have not used any premium features.

2. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

• If you have used any of the premium features before requesting a refund.

• If you are dissatisfied with the matchmaking results (as matches depend on user preferences and availability).

• If your account is suspended or terminated due to a violation of our Terms and Conditions.

• If you voluntarily cancel your membership after the subscription period has started.

3. Refund Process

To request a refund, follow these steps:

1. Contact our support team via email at info@jivansathiindia.com within 7 days of the transaction.

2. Provide the transaction details, payment receipt, and reason for the refund request.

3. Our team will review your request and respond within 5-7 business days.

4. If approved, the refund will be processed to the original payment method within 7-10 business days.

4. Subscription Cancellation

• You can cancel your subscription anytime through your account settings.

• Cancellation will stop future renewals, but the current subscription will remain active until the end of the billing cycle.

• No partial or prorated refunds will be issued for early cancellations.

5. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be communicated through our website.

For any refund-related inquiries, please contact us at info@jivansathiindia.com or call +91 9891674703 (Whatsapp Only)

Thank you for choosing JivanSathiIndia.com!